Quantum probability communications Essay Example | Topics and Well Written Essays - 3000 words

Quantum probability communications - Essay Example I have also observed that labour shortage and high unemployment coexist in the labour market of China. In fact, these issues have cropped up in recent years. The total number of students passing out from different universities in China has increased considerably in 2014 compared to 2013.   The quarter of January-March, 2014 evidenced around 1293 million graduate job seekers looking for employment opportunities in China, but have not been successful in getting a job across 102 cities through employment agencies. The unemployment rate in the major cities of China including rural migrants stood at 8.7% in the 1st quarter of 2014 (Voxeu.org, 2015). On the other hand, the percentage comes to 6.9% if the rural migrants are excluded. This can be explained through the lack of required skills among the local graduate candidates in China. In the view of Chan (2015), the labour shortage in China can be met by offering more employment opportunities to the migrant workers and expanding employme nt agencies.   Thus, the current shortage of labour supply in China would offer better job opportunities and career prospect to migrant workers like me. In continuation to this, the Chinese market has become a suitable destination for the Japanese companies. This can further increase the job demand for migrant employees.   Lack of multiple job-oriented skills seems to be the key reason for the inability of young graduates to secure a job in China. This further makes me suitable as a potential employee in China because of my knowledge.

Philosophy Assignment Essay Example | Topics and Well Written Essays - 750 words

Philosophy Assignment - Essay Example In such extreme expression this relativism may dangerously threaten the efficiency of international law and international remedial systems which had been created during many decades. If the observance of international standards will be regulated by extremely cultural tradition, large-scale disrespect, violation and infringements of human rights will become consecrated by the law. In â€Å"The Challenge of Cultural Relativism† Rachels attacks the trendy idea of cultural relativism: Undoubtedly, this argument is unacceptable because the principle is right, but the conclusion is wrong. So, it does not follow from the simple fact of difference that there is no real truth regarding the matter of incongruity. In process of interaction and mix of cultures the culture of the personality also changes. This process may both enrich and disorient people. Present instability of cultural aspect of the personality reflects fundamental changes in how we today perceive and express themselves. According to Rachels there are three consequences of cultural relativism. He states that if relativism were true â€Å"we could no longer say that the customs of other societies are morally inferior to our own†. Also â€Å"we could decide whether actions are right or wrong just by consulting the standards of our society.† Moreover â€Å"the ideas of moral progress and social reform would be meaningless†. However, many of us don’t want to recognize these consequences. So the conclusion of Rachels is the following: â€Å"cultural relativism is not true†. 2. In â€Å"Active and Passive Euthanasia’† Rachels argues the distinction between two kinds of euthanasia and focuses on the moral difference between killing the patient and letting him die. He discusses the difference between two kinds of euthanasia – the first, so-called â€Å"active†

Pathophysiology of breast cancer

Pathophysiology of breast cancer Cancer is a process in which normal cells go through stages that eventually change them to abnormal cells that multiply out of control. Breast cancer is a malignant growth that begins in the tissue of breast. It is most common cancer in women, but it can also appear in men. As per the W.H.O. survey 5, 19,000 deaths happen around the world per year. In 2008, Breast cancer incidence was estimated that 1.38 million folks suffered with breast cancer throughout the world. In 2008, it was estimated that nearly 3, 32,000 in Europe and 1,82,460 in US were registered with new cases. The incidence of breast cancer in India is on the rise and is rapidly becoming the number one cancer in females. One in twenty two women in India is likely to suffer from breast cancer during their lifetime, but this figure is more in developed countries like America and UK (one in eight being victim). In 2005, International Association of Cancer Research survey showed that there will be 2,50,000 of breast cancer patients that will be seen in India by 2015, A net 3% increase per year (80 new cases per 1,00,000 population per year). PATHOPHYSIOLOGY OF BREAST CANCER: Breast cancers arise from a sequence that begins with an increase in the number of breast cells to the emergence of atypical breast cells followed by carcinoma in situ and finally invasive cancer. Breast cancer occurs due to interaction between the environment and a defective gene. When cells became cancerous they lost ability to stop dividing, to attach to other cells and to stay where they belong. Some mutations can cause cancer such as p-53, BRCA1 and BRCA2. These mutations are either inherited or acquired after birth. Other mutations also cause breast cancer which is deterring the P13K/AKT pathway; these are helpful in apoptosis so that the pathway is stuck in the on position and cancer cells do not commit suicide. Breast cancers are many types which are mainly invasive (infiltrating) breast cancer, non-invasive(ductal, lobular), estrogen fueled, inflammatory and metastatic breast cancer, in these types ductal carcinoma and invasive breast cancers are more common types accounting for about 15% and 80% respectively. CLINICAL SYMPTOMS: Lump or swelling in the armpit. Changes in breast size or shape. Dimpling or puckering of the skin thickening and dimpling skin is sometimes called orange peel. Inverted nipple nipple turns inwards. Crusting or scaling on the nipple. THERAPEUTIC APPROACHES FOR BREAST CANCER: In the present era we have different approaches are there to reduce the breast cancer effect in patients. The treatment of breast cancer is merely dependent on stages of breast cancer, prognosis and risk of recurrence. It is usually treated with breast conserving surgery and then may be with radiation or chemotherapy or both. In case of hormone positive cancers are treated with hormone therapy. Surgery is usually the first line of attack against breast cancer and depends on many factors. Lumpectomy, Mastectomy, lymph node removal and breast reconstruction are comes under the surgery. Chemotherapy treatment uses medicine to weaken and destroy cancer cells in the body, including cells at the original cancer site and any cancer cells that may have spread to another part of the body. It is used to treat early stage invasive breast cancer and advanced stage breast cancer, in some cases chemotherapy is give before surgery to shrink the cancer. In many cases a combination of two or more med icines will be used as chemotherapy treatment for breast cancer. Hormone therapy medicine treats either by lowering the amount of the hormone estrogen in the body or by blocking the action of estrogen on breast cancer cells. Hormonal therapy medicines can also be used to reduce the growth of advanced stage or metastic hormone receptor positive breast cancers and early stage hormone receptor positive breast cancers. Hormonal therapy medicines are not effective against hormone receptor negative breast cancers. RISK FACTORS FOR BREAST CANCER: Many factors can influence a womans getting breast cancer but having one or more risk factors does not necessarily mean that a women will get breast cancer. It is important to remember that breast cancer can also occur in women who have no identifiable risk factors. There are many risk factors are responsible for breast cancer, these are classified into three categories Strong risk factors Moderate risk factors Other risk factors Strong risk factors AGE: The primary risk factor for breast cancer in most women is older age. Overall, 85 percent of cases occur in women 50 years of age and older, while only 5 percent of breast cancers develop in women younger than age 40. Family history: Women who have a family history of breast cancer are at a higher risk for breast cancer than those who do not have such a history. Mainly two autosomal dominant genes, BRCA1 and BRCA2 are responsible for breast cancer. Previous breast cancer: If women had breast cancer in one of the breast previously then there is more possibility of developing cancer in the other breast. This is basically due to hereditary mutation of BRCA gene Moderate risk factors Mammographic density: Women whose mammograms showing many dense areas of tissue in the breast have higher risk of acquiring breast cancer than women showing only fat tissue in her mammogram. Biopsy abnormalities: Women whose previous breast biopsy result showed abnormal proliferation like excessive growth of glandular tissue have an increased tendency of acquiring breast cancer than non proliferative benign breast conditions like fibrocystic changes. Radiation: For the treatment of other cancers a women who have received high doses of radiation therapy on the chest are more prevalence to breast cancer than women who have not exposed to radiation. Other risk factors Hormones: Throughout a womens life breast tissue remain sensitive to hormonal changes that includes during each menstrual cycle, pregnancy and lactation. Increased exposure of estrogen is more porn to breast cancer in women because estrogen stimulates glandular proliferation in breast. Pregnancy and breast feeding: Women who gives child birth at or after the age of 30 have double the chances and women who never given birth have triple the chances of getting breast cancers. Hormone replacement therapy: women aging 50 to 79 who undergo hormone replacement therapy, a combination of estorogen and progesterone for approximately 5 years have increased risk of breast cancer development. Alchol: A women who drink alcohol of two units per day have 8% chances of developing breast cancer than women consuming one unit per day. Increased alcohol consumption increases estrogen levels causing breast cancer. Miscellaneous factors: It may include women of high socio economic status, women working in night shifts exposing to light, race or different ethnic groups like black women and women who smoke have increased tendency of acquiring breast cancer. Women who have other diagnosed cancers of endometrium, ovary or colon have increased chances of getting breast cancer. DIAGNOSTIC TOOLS FOR BREAST CANCER: Evaluation of breast complaints and screening for breast cancer accounts for a significant part of primary care. These screening techniques are useful in determining the possibility of cancer. Generally triple test is used to diagnose the breast cancer; it means clinical breast examination, mammography and fine needle aspiration cytology. Other techniques for evaluation of breast cancer are ultrasonopgraphy, core needle biopsy and genetic tests to evaluate the BRCA mutagenic genes. There are many biomarkers are there to evaluate the breast cancer most of them are useful for early detection some are useful to assess the prognosis of the disease. Risk biomarkers are those associated with increased cancer risk and include mammographic abnormalities, proliferative breast disease with or without atypia, and inherited germ line abnormalities. Prognostic biomarkers provide information regarding outcome irrespective of therapy, while predictive biomarkers give evidence regarding response to therapy. Mammography: It is performed to evaluate the breast lumps or as a screening tool. It is usually recommended as part of the evaluation in women older than 35 years who have a breast mass to help evaluate the mass and to search for other lesions. Mammographic findings propose cancer include increased density, irregular border, speculation, and clustered irregular microcalcification. There have been eight major trials of mammography screening. The observed change in breast cancer mortality has varied widely among these studies but the difference is only in randomization techniques, quality of mammograms, and duration of follow-up and evolving treatments during the trial. To assess the Mammographic density is allied with risk of breast cancer and portrays the effects of different reading conditions on the detection of changes in mammographic features. The subjects were recruited from who were participated in NBSS(National Breast Screening Study) program. The trial was randomized into two groups and subjects were allocated based on age, menopause conditions. i.e. one group contains who had undergone menopause after entry (n=202) and called it as prepostmenopausal group and another group contains who had not (n=202), called it as premenopausal group. By using a computer assisted method they obtained memmogram in each individual. Through the one year they collected mammographs in four reading methods of randomization. They assessed mammographic measures of total, dense and non-dense areas, percent density and associated variance to evaluate the mean effect of the menopause. The result of trial shows mehod-1 gave the largest mean period difference; method -4 gave the least mean period among the four mammographic measures. Finally the result shows that mammographic density is the most reliable and sensitive method for the detection of changes. There is variation in the composition of tissue and also radiographic properties of fat, stroma and epithelium in the breasts of the radiographic appearance from one woman to the other. Literature studies have shown more density of breast is associated with increased breast cancers. Wolfe explained the relativity between variation of mammographic density and the risk of breast cancer. Women have four to six times higher risk of getting breast cancer with more than 75% of density. An extended mammographic density may make difficult to detect breast cancer by mammography. During screen tests it will increase the risk of development of cancer. The reason for the study was to relate mammographic density in base line mammogram and the increased development of breast cancer. The NBSS conducted a screening test with mammography and physical examination. The SMPBC with mammography and OBSP with mammography and physical examination. A cause control study in which the subjects who had histolog ically verified breast cancer were included and subjects whose diagnose of the breast cancer with less than 12 months were excluded. Through radiologist and computer assisted method the mammographic density was examined. The image of unaffected breast of case patient with image of control subjects were examined in a multiviewer in a set of 100 images. The statistical result showed that women with 10% of mammogram density had lesser risk of developing breast cancer than women with 75% of density. Increased risk of breast cancer persisted for minimum of 8 years either detected by screening or other methods. It was less in older women than in younger. 26% breast cancer and 50% of cancers detected in less than 12 months after negative screening test in women younger than age of 56. The study concluded increased risk of breast cancer is seen with higher mammographic density detected by screening or between screening tests. CONCLUSION: The incidence of breast cancer is rising in every country of the world especially in developing countries such as India. This is because more and more women in India are beginning to work outside their homes, food habbits, life styles and shorter duration of breast feeding and late age at first childbirth. Early detection of breast cancer has possibility to save the lives. Weve different biomarkers to detect breast cancer. Mammography is not generally useful in women younger than 35 years who present with a lump. It is performed as an adjunct to the physical examination in evaluating as a screening tool in breast cancer. Mammography is not sufficient to exclude cancer in the evaluation of a palpable mass. Ultrasonography is very useful for evaluating breast lumps and in further defining mammographic abnormalities. It is especially useful in women younger than 35 years.

A True History of Mrs. Mary Rowlandson by Mrs. Mary Rowlandson Essay

The Theme of "A True History of Mrs. Mary Rowlandson" by Mrs. Mary Rowlandson In the times of colonies when land was untouched there was a distinct hatred between the native Indians and the new colonists. As one reads the essay: A True History of the Captivity and Restoration of Mrs. Mary Rowlandson, written by Mary Rowlandson in 1682, one will understand this hatred. Although the Indians captured Mary Rowlandson, with the faith of God she was safely returned. The reader learns of her religious messages and how she turns to God for safety and strong will. One sees how her Puritan beliefs are of the strong New England Puritans way of life. The reader also understands through her words how she views the Indians and their way of life. Rowlandson's theme is very simple; the capture and return of herself by the Indians. It was a strange and amazing dispensation that the Lord should so afflict his precious servant, and Handmaid (Rowlandson p. 22). She struggles to find answers in why she was captured and tormented for eleven weeks, when she shows such a high religious fate. Her theme shows that she begged God for mercy, not to be free but to have strength to travel each day. Before she was captured she was a very religious person; being the wife of Reverend Joseph Rowlandson and mother to their offspring. God was in her daily life moreover in her kids' lives. After she was captured her religious life did not change, even though she was put through hellish conditions God still was her right hand man. When the Indians burned the town and made way to Rowlandson's house she turned to God for answers. Her house was set on fire forcing her and her kids to come out. When she came out she suffered a bullet to the arm and w... ...e. She spent all day walking and carrying articles while the Indians rode horse back. Rowlandson was forced to weave for the Indians and give her clothing up for the comfort of the Indians. My head also was so light, that I usually reeled as I went, but I hope all those wearisome steps that I have taken are but a forwarding of me to the Heavenly rest (Rowlandson p. 43). Near the end of her eleven weeks of captivity Rowlandson wanted nothing more but to give up and let the Lord take her away. The Indians stood laughing to see me staggering along; but in my distress the Lord gave me experience of the truth and goodness of that promise (Rowlandson p. 51). Finally, after eleven long weeks of death, pain and suffering, the Indians gave heart. They leaded her near Boston where she would find some English men that helped reunites her husband to his long lost wife.

Buisness operations

Dealing with banking problems is a hassle for any individual, especially for those who are involved with the business sector. Transactions come and go and money is fast, banks cannot afford to fail. Banks are offering the services of Personal Banking Consultants, specially designed for individuals who do not wish to deal with meager problems such as invalid pin codes or name changes. Though these problems are not serious, they require time to sort out. The use of a PBC come with perks for business people and proves to be a worthy investment. The following case discusses a client’s experience with a PBC.There were inherent problems with the bank company that the PBC was able to assist the clients through. The clients went through numerous problems and delays in changing accounts. Wrong names, invalid pins, existing accounts, and long delays were said to be a common occurrence. The real issue did not come from the PBC, rather from the company itself. The banking company utilizes agency staff, or contracted workers for some of their operations. Though this is beneficial to the financial status of a company because of the easy access to labor and the affordable cost of hiring agency staff, it also has inherent risks and downsides.What were the gaps between customers’ expectations and perceptions in the process described? In the case, the clients were burdened by the changes with their previous bank in the south. Two accounts were being used, one for business and one for personal use, each with different offices and different numbers. The location of the bank was also a problem because of a change of residency of the clients. Due to these factors, the client chose to switch the northern bank. The presence of the Personal Banking Consultant at the northern bank helped persuade the client to switch banks.It is important to note that the process of switching banks involved numerous intricacies, such as the change of cheque books, credit cards, standing or ders, and debit instructions. The gap between customer specification and operation specification seems to be a match. The bank offers their services to the clients, along with the bonuses of the package which the client chose. These included preferential interest rates, free annual travel insurance, a reward scheme, a â€Å"golden† credit card, and the services of the PBC. We can assume that the clients have fulfilled the requirements to apply for membership and enjoy the rewards.The gap between quality specification and the actual quality of the service or product is one of the most important gaps in the case. This type of gap, as stated by Reuber and Fisher (2005), shows the marketed specifications of the good or service, what it should provide and the benefits of its use, and compares it to the actual specifications of the good. Cleary, there is a gap between these two in this case. Sue was clearly aware of the problems that plagued the company, yet presented these to the clients as simple â€Å"computer problems†. This is the case of marketing the specifications of the service to be better than the original.She did, however, admit that the problems were caused by the agency staff. The decision to cover the reality of the situation was a risky move by Sue. The clients did not withdraw from the offer and became members, a successful deal for the bank. However, the reputation of the bank has been severely tarnished. The clients were very dissatisfied with the process of transferring, and this has left an initial impression on their mind. Though there have been no problems beyond the transfer process, another mistake on the bank’s part will remind them of the initial problems that they faced.The gap between the actual quality and the communicated image of the service matched. This gap explains the difference between the qualities of service that the customers are expecting against the actual quality (Beckford, J. , 2002, pp. 145-150). The clients already had a bad experience with their previous bank and know that the transfer of accounts is a very tedious process. They acknowledged this difficulty in choosing to transfer, and the bank did not hide this fact from them. However, they were assured that the process would go smoothly, which we know was not the case.How were the customers’ expectations influenced from the outset? The idea of transferring accounts was not initially welcomed by the clients. They had a negative experience with their previous bank, with impersonal call handling because of outsourcing, the lack of access to their assistant bank manager, and the complication of having two accounts under different telephone numbers and offices. Under the circumstances that they face, any better alternative would have been welcome. The clients’ previous experience has affected their perception of consumer expectation.Consumers generally want to have faster service, convenience in both application and usage, flexibility in payment options and other packages, and helpful customer policies. This type of consumer expectation is formed thru the wants of the client. In reality, what consumers want does not necessarily equate to what they expect to receive. This is called the customer expectation paradox. Real consumer expectations are formed thru experience in the marketplace (Lucas, J. , 2006, pp. 137-144). A real life example of the paradox is a visit to a dentist.Customers want to be served quickly and immediately, no waiting lines, timely appointments, and available dentists at hand. However, the expectation of the reality in the office is different. Customers know that they will have to wait in line, that they will not be served immediately, and that the availability of the dentist may be in question. The same can be said for the case, as the clients know from experience that the process of transfer is a very hassling endeavor. The clients want to have no problems regarding the transfer – that no errors are made, that everything is done quickly and in a timely fashion.The experience of the clients tells them that this is not the reality, leading them to expect that their wants will not be fully satisfied. The clients did not have high expectations for the replacement bank; they were simply in search for a way to ease the burden of their previous bank. The package that was offered to them was a factor that influenced their decision. The assurance that the process will go smoothly also led to their expectations to be affected. When Sue informed the clients that everything will be handled by the company and that the clients will not experience any hassle, this significantly affected their expectations.What aspects of the bank’s service quality specification have been revealed to the customer? Are these reasonable for such an account? The prime concern of bank customers is to be served conveniently without any errors or problems. Such complicatio ns cause consumers to lose loyalty with the bank and eventually lead to them leaving and searching for other service providers. In order to gain consumer trust, which is vital to service oriented businesses such as banks, firms show their focus on quality specification. In the case, the source of one of the problems of the bank is the outsourcing of several operations to agency staff.This was revealed to the clients by their bank consultant at the end of their transfer process. The company alone cannot meet the demands of the customers, thus the use of agency staff to fill the gap. This is a good decision for the bank, as agency staffing provides the company with flexibility because of the ease of hiring new staff and the availability of a wide variant of employees. Agency staffing is also more cost-effective in terms of employment since these employees do not require extensive training and are not a liability to the hiring company (Huffman, L., 2008. ). The use of agency staffing d oes have some drawbacks, such as the employees’ lack of loyalty for the company. Since they are often not considered to be part of the main team, temporary employees have little incentive to be loyal. Lastly, cheap agency staffing may be less efficient compared to trained employees. Although errors cannot be avoided in operations, especially with agency staffing, it is not an appropriate reason for the clients to be burdened. Sue has pointed that this has been the reason for the errors in the clients’ transfer process.While the agency staffing may pose as a problem to the clients, it is significantly worsened by the practices of the bank consultants. Sue, as an example, continued to press clients to accept packages and offers even if she is aware of the problems that the staff is experiencing. This action allows the company to meet their quotas; however it has severe repercussions on the clients. It was been visible to the clients that such transactions happen even if the bank cannot sufficiently deliver some of the services involved. This suggests serious problems with the bank’s coordination between departments, and among the clients.It is also clear that the bank suffers from capacity management, that the agency staff are either underperforming or the bank is understaffed. Evaluate Sue’s reaction to the problems at every stage. Was the bank’s service recovery successful? Before the transfer process began, Sue faced the problem of the clients coming from a previous bank where they had a negative experience with. The clients were initially against transferring banks, mainly because of the hassle of having to change card info, cheque books, credit, and others included in their personal and business accounts.Upon sharing this problem with their personal banking consultant, Sue assured the clients that all the details will be processed by the computer in a week. She also stated that with the level of technology that the bank is using, the clients would simply have to fill out a few forms and wait for seven days. She was successful in dealing with the clients’ concerns with the decision of the clients to utilize the bank’s services. The first problem that the clients encountered was the late chequebook. They were told that all the required materials would be delivered in a week; however the last chequebook came in six days late.Though Sue was not informed of this problem, the clients did receive a welcome package from Sue consisting of information regarding the services the bank offers, notification that the accounts are active. The messages were written in a personal manner to improve customer relationship. The welcoming package may possibly be the standard operating procedure of the company; however this act serves as a way to make the clients feel that they are part of the company. Upon receiving the chequebooks, there was an error with the names for both the business and current account c heques of the clients.Sue apologized for the mishap, and informed the clients that new cards will be issued for them, and that PBC cards are given special priority. Sue had also given the clients an alternative, that the former cards could be used since they were linked to the existing accounts. The credit cards arrived a day after, with the names correctly spelled. Sue’s reaction to the clients’ problem was done well and provided in a speedy manner. The errors were fixed quickly and Sue suggested a temporary workaround to the problem.Though the name mishap was solved swiftly, the clients experienced another problem with the personal identification numbers (PIN) of their cards. The said PINs did not arrive with the credit cards, making them inaccessible. When the clients informed Sue of this, Sue relayed that PINs arrive several days after the cards because of security reasons. She also assured the clients that the PINS will arrive along with the cheque guarantee cards . The PLC’s reaction to the clients’ concerns was a standard customer reply. The PLC simply informed the clients that there was no error, and that the process was going as planned.After a week, the clients had received the guarantee cards. However, these had the names misspelled similar to the first batch of cards. The PINs for the other cards have also not yet arrived. Sue was informed of this and was surprised with the delay. According to her, the PINs were sent 5 days ago and suggested that it may have been lost in the post. She confirmed this after a while, informing the clients that the cards have to be reissued for security purposes, and that the new cards will have a new PIN code. Again, Sue suggested the temporary use of the old cards.With the increasing occurrence of errors, Sue had been very apologetic regarding the problems that the clients were facing. The new PINs and cards had arrived 3 days after, the time limit that Sue had set for the revised cards. Ho wever, the clients faced another problem with the PINs because they were being rejected. The new PIN codes were for the old cards, and the new cards did not have their codes yet. The whole mess was sorted out after 4 days, and the card company sent a personal letter of apology regarding the problems that the clients faced. A bouquet of flowers had also arrived for the clients.Their PLC, Sue, also called to ensure that there were no more problems. The clients were also given leather holders for their cards and chequebooks. These actions show that the company was trying to please the clients by offering gifts in order to ensure that client satisfaction. It is clear that Sue had done everything in her power to solve the problems of the clients. Sue herself did not suffer from any errors; rather the mistakes took place within the system itself. Sue was successful in appeasing the clients, and no problems occurred after the events, thus restoring customer satisfaction.What costs have bee n created by these problems, and how do they compare with the underlying costs and root cause of the problem? The main costs that the problem has created have been those to the customer, to the bank, and to Sue. The costs that the clients had incurred came in the form of inconvenience and time. The original agreement was that the clients would have everything ready within a week, however after the delays and errors the clients had fully finished the transfer process after 25 days, 18 days after the original deadline. The psychic costs that the delays caused also affected the client.In addition to that, the clients were embarrassed due to a mishap with their former credit cards and cheques, which would have not occurred if the process of transferring went smoothly. The bank had also suffered losses due to the errors. The cost of the reproduction and reissuing the cards and chequebooks and the cost of delivery of these products are taken by the company. The numerous errors have also c aused customer satisfaction to decrease. This is a cost to the company because the clients’ experiences with their bank show the quality of service that is provided.If there are complaints that stem from errors and delays, the bank’s reputation is negatively affected. The root cause of the problems comes from the system management of the bank’s operations. The hiring of agency staff shows that the bank cannot support the services demanded by the operations alone. The performance errors of the agency staff suggest that the bank is understaffed, or the hired staff is underperforming. There is also a lack of communication between the departments within the company. Customer revisions are not communicated efficiently to the card issuing company, thus causing errors in PIN codes and credit cards.Lastly, the company suffers from poor target setting. The bank aims to meet the demands of clients within a specified timeframe, yet their operating staff cannot meet these d eadlines. CONCLUSION The bank suffers from multiple mistakes in their system organization and management. If left unsolved, they will be operating at a sub-optimal level and experience multiple losses. Clients will choose to use the services of other banks. The costs that the errors and delays bring upon the company hamper growth and decrease revenue.The changes required to solve the management problems of the company are costly and hard to achieve. The short-term recovery procedures used are also costly and prove to be an inconvenience for both the clients and the bank. These can only alleviate the problems, but not completely solve them. The main issue that has to be settled is the long-term plans of the bank to solve their problems. In the end, we cannot always just call Sue. REFERENCES Beckford, J. (2002) Quality. 2nd ed. London, Routledge. pp. 145-150. Huffman, L. (2008) The Pros and Cons of Using an Employment Agency for Temporary Staff.[Internet], OfficeArrow LLC. August 26. Available from: [Accessed May 2009]. Lucas, J. (2006) Broaden the Vision and Narrow the Focus: Managing in a World of Paradox. Westport CT, Praeger. pp. 137-144 Reuber, A. R. & Fischer E. (2005) The Company You Keep: How Young Firms in Different Competitive Contexts Signal Reputation through Their Customers. Entrepreneurship: Theory and Practice, Vol. 29, p. 1.

Death Penalty Abolishment Essay

In today’s world, money is a source for mostly everything. It is what keeps food on the table and what keeps most people going to work. With how hard people work to earn and maintain an income, it would be nice to know where the money taken in taxes goes. According to the Center on Budget and Policy Priorities (2014), the United States spent 50 billion dollars on the Department of Corrections. 35% of that total was used for capital punishment cases, which totals out to 17.5 billion dollars used in one year towards capital punishment in the United States. A large portion of those funds being used are coming from state and federal taxes collected from hard working U.S. citizens. That 17.5 billion dollars could be used for much better things then court cases. State legislatures still allowing the death penalty need to abolish the practice period to lower state taxes, fix prison structures, and help redirect funds to better locations. The complete abolishment of capital punishment would be a large driving force to lower state taxes. According to the Internal Revenue Service (IRS), the average state tax for middle class families or individuals is 9%. (2014). Using California as an example, out of that 9%, 3% goes to the states Department of Corrections. Out of that 3%, 2% of that is fed into public defenders, court room hearings and cases, extra security for death row inmates, as well as their food, living quarters, and special transportation. That is a lot of costly measures for a single person when you look at numbers. In regards to where the rest of those taxes goes, .5% goes to public safety, .25% goes towards state education services, and 1% goes towards public transportation (California Board of Equalization, 2014). If the state continues to use executions as a method of punishment, the percentage going towards corrections will only rise. If it continues to rise, either taxes will go up or the state will have to pull from education, emergency responders, and public transportation. If you look at the state of Michigan, who did abolish capital punishment, income tax is a little different. According to Michigan’s Department of Treasury (2014), the income tax is 7% for middle class families and individuals. Of that already lower 7%, only 1.55% goes towards the state’s Department of Corrections, with .75% going towards education and .75% going towards public safety. Taxes will always be there  and likely b e somewhat high but the states without capital punishment generally have a lower rate with better allocation of the funds. Capital punishment is creating an atmosphere of higher costs all around, which have to come from somewhere. Current prison structures are taking a large hit due to capital punishment that usually goes unseen. Unfortunately it takes a major issue such as a prison guard’s death to point out the prison structure issues. The average guard to inmate ratio varies from state to state. In the best conditions the guard to inmate ratio will be 1:5, in worse case situations, some states are currently 1:20. Whereas some states require a minimum of 1:1 guard to inmate ratio for death row inmates (Mitchell, 2012). Those guards are being paid next to nothing compared to the costs taking place around them. Taking a look at what it costs to maintain a prison can be staggering. It costs an average of about $47,000 per year to incarcerate an inmate in prison in California (Edwards, 2009). That number skyrockets for a death row inmate. California taxpayers pay $90,000 more per death row prisoner each year than on prisoners in regular confinement (Mitchell, 2012). With just over 3,000 people on death row, that places a yearly $270,000,000 extra that has to be placed on death row inmates. That extra money is needed for the court hearings, extra security, singled out specific cells, and an entire area of a prison just for them. According to the Bureau of Justice Statistics, the average time someone spends on death row is 14 years (2011). If you take the 14 year average, each death row inmate is costing their state roughly $1,260,000 prior to execution. If the total amount of death row inmates is taken into account, it is costing the nation’s tax payers roughly 3.78 billion dollars over the course of 14 years to follow through with the â€Å"quick fix† to murderers. Those funds could help restructure the prisons, creating a safer environment for the guards to be in. According to Ron McAndrew (2014), a former state prison warden, â€Å"Guards are never in a fair game situation, they are trained to be outnumbered, which is a horrible thing to think about, we are hiring them and placing them in that kind of situation because we do not have a choice.† Removing capital punishment allows for the removal of death row. If death row is removed, it would allow all those extra security measures and guards to be used for general population and overall prison security. With all the money being spent on capital punishment related issues, the complete abolishment  of it would allow states to place that money where it would greatly help. According to the Organization for Economic Co-operation and Development (OECD), the United States ranks 33 in reading, 27 in math, and 22 in science amongst the rest of the countries in the world (2011). Imagine what some of that money being used for capital punishment could do for the United States as a whole when put into education. A portion of the extra money could potentially be put towards emergency responder services. Those funds could cause faster response times, better equipment, and better and more frequently trained personnel. As a whole that could potentially save lives. Another area that would better tremendously due to the relocation of funds is medical facilities. Most medical facilities in the United States are always understaffed, underpaid, and have issues maintaining. Lives could potentially be lost due to slow response times or understaffed hospitals (Sarat, 2009). The funds could go towards providing better public transportation or for some states, providing it p eriod. That money could also clean up streets, provide better roadways, and overall safer environments on roads. It could even be used to provide more jobs for a state or not be used at all and go back into the taxpayer’s pocket. Any of those options are far better than spending millions of dollars to â€Å"dispose† of a violent criminal. Just allow him to live his life out in prison. When you simplify all of the statistics and information, it comes down to a substantial amount of money being pushed into capital punishment that comes out of the taxpayer’s pocket and goes into an unnecessary location. Even though more and more states are slowly abolishing the death penalty it is still staggering how much it is costing the country as a whole. That money could do so much more for those affected states and the state services they provide to the public. So if state legislatures abolish the death penalty, it could lower state taxes, help correct issues in prison structures and help redirect funds to where they are needed. References Mitchell, P. (2008, June). Death Penalty Debacle. Retrieved August 15, 2014, from http://www.deathpenaltyinfo.org/documents/LoyolaCalifCosts.pdf Edwards, A. (2009, February). Annual Cost to Incarcerate. In Criminal Justice and Judiciary. Retrieved August 16, 2014, from http://www.lao.ca.gov/PolicyAreas/CJ/6_cj_inmatecost Snell, T. (2014, May). Capital Punishment Statistical Tables. In Bureau of Justice Statistics. Retrieved August 17, 2014, from http://www.deathpenaltyinfo.org/documents/cp12st.pdf Sarat, A. (2008). Is the Death Penalty Dying?. Amsterdam: Elsevier JAI. Horton, J. E. (2014, January). Detailed Description of the Sales & Use Tax Rate. In California State Board of Equalization. Retrieved September 1, 2014, from http://www.boe.ca.gov/news/sp111500att.htm White, G. (2014, January). Michigan Equalization Information 2014. In Michigan Department of Treasury. Retrieved September 2, 2014, from http://www.michigan.gov/taxes/0,4676,7-238-43535_43537-154825–,00.html McAndrew, R. (2014, October 23) From Executioner to Advocate – Ron McAndrew Retrieved from: http://www.youtube.com/watch?v=k_Ld9ffm_pY